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When you try to save the changes for the VPN gateway in the Azure portal, you receive the following error message:įailed to save virtual network gateway. cer file you extracted from the VPN client configuration package.Īzure portal error: Failed to save the VPN gateway, and the data is invalid Symptom Click All-Task > Import, and browse to the.

Right-click the Trusted Root Certification Authorities node.

Select the Computer account for the local computer.

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To install the certificate, follow these steps: SolutionĮxtract the VPN client configuration package, and find the. The certificate is included in the VPN client configuration package that is generated from the Azure portal. Cannot install the VPN client CauseĪn additional certificate is required to trust the VPN gateway for your virtual network. Open the VPN package directly instead of opening it from the shortcut. This problem might occur if you are trying to open the site-to-point VPN connection by using a shortcut.

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VPN client error: Azure VPN custom script failed SymptomĬustom script (to update your routing table) failed. The VPN gateway type must be VPN, and the VPN type must be RouteBased. This problem occurs because of an incorrect gateway type.

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You can use file archivers to extract the files from the package.įile download error: Target URI is not specified Symptomįile download error. The azuregateway- certificate is in the VPN client configuration package that you downloaded from the Azure portal. If the certificates are already in the location, try to delete the certificates and reinstall them.

SolutionĬurrent User\Trusted Root Certification AuthoritiesĪzureGateway-, AzureRoot.cer VPN client error: A certificate chain processed but terminated SymptomĪ certificate chain processed but terminated in a root certificate which is not trusted by the trust provider. For more information, see Create certificates. If it is not revoked, try to delete the root certificate and reupload.

Check the status of the root certificate in the Azure portal to see whether it was revoked.

Make sure UDR forwards all traffic properly.

The root certificate public key is not uploaded into the Azure VPN gateway.

The use user-defined routes (UDR) with default route on the Gateway Subnet is set incorrectly.

This problem occurs if one of the following conditions is true: The message received was unexpected or badly formatted. VPN client error: The message received was unexpected or badly formatted Symptom Create or set HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasMan\ IKEv2\DisableCertReqPayload REG_DWORD key in the registry to 1. To prepare Windows 10, or Server 2016 for IKEv2:

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OS versions prior to Windows 10 are not supported and can only use SSTP. However, in order to use IKEv2, you must install updates and set a registry key value locally. IKEv2 is supported on Windows 10 and Server 2016. The problem occurs if the version of Windows does not have support for IKE fragmentation Solution The network connection between your computer and the VPN server could not be established because the remote server is not responding Cause When you try and connect to an Azure virtual network gateway using IKEv2 on Windows, you get the following error message: The network connection between your computer and the VPN server could not be established because the remote server is not responding Symptom When you import the client certificate, do not select the Enable strong private key protection option.

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Go to C:\Users\AppData\Roaming\Microsoft\Network\Connections\Cm, manually install the certificate (*.cer file) on the user and computer's store.įor more information about how to install the client certificate, see Generate and export certificates for point-to-site connections. Local Computer\Trusted Root Certification Authorities

Make sure that the following certificates are in the correct location: Certificate Open Certificate Manager: Click Start, type manage computer certificates, and then click manage computer certificates in the search result. To resolve this problem, follow these steps: This problem occurs if the client certificate is missing from Certificates - Current User\Personal\Certificates. When you try to connect to an Azure virtual network by using the VPN client, you receive the following error message:Ī certificate could not be found that can be used with this Extensible Authentication Protocol. VPN client error: A certificate could not be found Symptom It also discusses possible causes and solutions for these problems. This article lists common point-to-site connection problems that you might experience.